Terms and Conditions

Snerruútgáfan ehf. operates in accordance with Icelandic law and regulations and is therefore subject to Icelandic jurisdiction in the event that disputes may arise. The following applies only to Snerra.is website and not to any other website that may be linked or connected to Snerra.is.
Snerra.is accepts your order when receiving payment confirmation. Immediately upon receipt of payment we send you confirmation email and thereby a legal contract is established between you and Snerra.is.

Security
Snerra.is uses the best possible security for our customers. Payments from all major credit cards. are accepted.  In the last step of our checkout, customers with credit cards are transferred to Korta secure site, depending on their choice. Korta is an Icelandic credit card company that handles all our credit card authorization and transactions. All credit card transaction goes through secure encryption payment gateway.  Korta is PCI Certified, which means that the systems and operations are compliant with the extensive security requirements of the PCI Standard. 

Under no circumstances can Snerra see or store customer’s credit card information.  By transferring customers to Korta secure site, all credit card information is handled within Korta and their secure system.  Snerruútgáfna ehf only receives confirmation for payment along with customer’s name and order number from Korta.

Privacy Policy
Snerra.is will never give or sell any personal information about its customers to any unaffiliated third parties, persons or companies (unless court ordered).

Customers give us their personal information and shipping address on voluntary basis. This information is kept secure by Snerruútgáfan and only used in a legal and ethical manner.    If you wish to remove your information from our database, please send us an email with “Remove” in header.
Prices and Taxes
All prices in Snerra.is store are shown in US Dollars $ and without VAT.  No tax will be added during checkout for international orders (export).  
Prices are subject to change without notice.

Shipping Information
Shipping takes 3-5 days. with International postal service.

General 
 Snerruútgáfan ehf. reserves the right to cancel orders, to change prices and to change product types being sold, without notice. Orders can be confirmed by phone. 

Product delivery 
All orders are processed the next working day. If the product is not available or on stock, a service representative will be in contact with you and announce an estimated delivery time. All orders are delivered with Íslandspóstur hf and FedEx Corp and their delivery, transportation and insurance terms apply to the delivery. Snerruútgáfan ehf is thereby not responsible for damage during delivery. The buyer is responsible for damage during transportation from Snerruútgáfan ehf to the buyer. 

Cancellation right / right to return and refund. 
If for any reason you are not pleased with our product, service, or prices, please don't hesitate to contact us. To make a successful return or a replacement order, send us an email at orders@snerra and please specify the following information: 
   
 Full name of puchaser, your order number, what you ordered, the date of purchase, and the amount that you paid for the item, and your e-mail address. Please notice that you must indicate the reason for the return/replacement in order to receive a refund or a credit. You should expect to receive your credit or refund four weeks from the date that we receive your returned item. 
 If the product was in sealed packages, the seal must not be broken. The cancellation period starts when the product has been delived to the receiver. We cannot pay for return shipping charges unless we have made a shipping error.  

Price 
 Please notice that the price on the internet can change without notice. 

Confidentiality 
 The seller holds all information from the buyer in relation to the purchase as confidential. Under no circumstances will information be handed to a third party. 
   
 When returning items to our Customer Service Center, please indicate the reason for your return. 



Trademarks & Copyright
All brand, product and service appearing on this web site are trademarks of their respective holders.
All content appearing on this web site is the property of: 
Snerruútgáfan 
Skútuvogi 10f
104 Reykjavík
Iceland.
Vat. 52803
ID nr. 7012963899
 
Copyright © 2013 Snerruútgáfan ehf. All rights reserved. As a user, you are only authorized to view, copy, print, and distribute documents on this web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2013 Snerruútgáfan ehf. All rights reserved.

If you have questions about any part of above text don’t hesitate to contact us:
tel:  +354-567-3350 or orders@snerra.is

 Snerruútgáfan ehf | Skútuvogi 10f | 104 Reykjavík | Iceland | snerra@snerra.is | phone: + 354 5673350 | VAT 52803 | 701296-3899